1. What colour are the
bins?
The kerbside recycling box is green. The
wheeled bin is grey, a colour in keeping with the local
environment.
2. How big is my bin
We provide 240 litre wheeled bins. The approximate size
is: height – 1100 mm (43.5 inches), width – 580 mm (23
inches) and depth (front to back) – 720 mm (29 inches). This
is the equivalent of at least two to three bin bags.
There is also the option to have a smaller 120 litre wheeled
bin for residents who are not throwing away much waste. The approx
size is height - 920 mm (36 inches), width - 480mm (19 inches), and
depth (front to back) - 550 mm (22 inches)
The kerbside box is approximately - height - 328 mm (13
inches), width - 530 mm (21 inches) and depth 391 mm (15.5.
inches).
3. What if my wheeled bin is damaged or
stolen?
There will be no automatic replacement. We will
investigate what happened and a decision will be taken to determine
whether the bin will be replaced free of charge. We recommend
you put your house number onto your bin in order to easily identify
it (a label for this purpose will be supplied with each wheeled
bin). If the wheeled bin is stolen you will need to report this to
the police and obtain a crime number before the bin can be
replaced.
4. Where do I put out the wheeled bin on collection
day?
This will usually be just outside of the boundary
of the property at the kerbside. There are some
circumstances where this will not be the case. An
officer from the Council will give advice if there is a
problem with a location for the pick-up of the wheeled bin and
recycling box. A wheeled bin is easy to move even when full
and once in place sits on its base not on its wheels so it will not
run away even on a slope.
5. When should I put out my wheeled bin for
collection?
Your bin should be available for collection by 7.00 am on the
correct day (except for bank holidays and Saturdays when it
should be out by 6am). The earliest your bin should be put
out is the night before your collection day. You should
return your emptied bin to its normal storage point as soon as is
practical after emptying.
6. Why do you want us to put out our bins and
boxes by 7.00 am?
Because the time of your collection may vary and this will be
the start time of collections in some areas. Though a normal
collection time will become established, sometimes the crew have to
vary their route due to such things as road works, parked cars or a
breakdown of the vehicle.
The wheeled bins and kerbside boxes need to be put out earlier on
bank holidays (by 6am) because the landfill sites and recycling
centres close earlier than on normal working days.
7. Can I put out my wheeled bin on a green box
week?
Sorry, but no. Dedicated collections using different
vehicles are made to ensure recyclable materials are kept separate
from your rubbish. Only the correct bin will be emptied on
its scheduled week.
8. What if I put garden waste in my wheeled
bin?
You should not normally put garden waste in the wheeled bin.
However small amounts of garden waste up to a maximum of one cubic
foot will be acceptable, this is to cover things like cut flowers
etc.
We would prefer that you compost your garden waste (we do have
special offers on composters) or take it for composting to your
nearest Household Recycling Centre either at Panorama Road, Swanage
or Westminster Road, Wareham. Garden waste placed in the
wheeled bin will be landfilled and add to environmental problems as
well as reducing the overall recycling rate. If you do put
garden waste in your wheeled bin you will have less space for your
rubbish. We will not be taking side waste (rubbish left in
bags by your bin). Nor will bins be emptied where the lid
cannot be closed.
9. If I forget to put my bin out what will
happen?
You can either take your rubbish to a Household Recycling
Centre (the local ´tip´) or wait for your next collection
day. These centres are at Panorama Road, Swanage and
Westminster Road, Wareham.
10. How will elderly or disabled people
manage?
The Council already offers a service to help the elderly and
the disabled. We understand that some elderly or disabled
will not be able to manage to move a wheeled bin to the collection
point. If necessary we will offer assistance in moving the
bin from an agreed point on their premises to the vehicle and it
will be returned when empty. We will consider each case on
its merits and a waste management officer will make a decision as
to how people can be best assisted. If you live with an able
bodied person you will not be considered an exception.
11. Our family produces a lot of disposable
nappies. What should we do?
Please flush/sluice all solids down the toilet and securely
wrap nappies in plastic bags (why not make use of the plastic
wrapping from your junk mail or supermarket bags).
You may be interested in modern environmentally friendly
alternatives, real nappies which fasten with velcro or
poppers. This system can also be used in conjunction with a
laundry service. Please call 01929 557281 for more details,
or to receive a leaflet.
12. I have a very small garden – can I have a
smaller wheeled bin?
120 litre wheeled bins are available upon request.
(Please contact the helpline on 01929 557279). You should
ensure that this size bin is suitable for your family needs as no
side waste will be taken.
13. What about ´unsuitable properties´ such as
terraced houses/flats/multi- occupancy homes or properties
with no space for a wheeled bin?
We know that some properties are not suitable for this
scheme. The experience of other authorities shows that many
people in these circumstances find ways of accommodating a wheeled
bin as they realise the benefits outweigh some minor
inconvenience. Where appropriate we will provide larger
communal bins or an appropriate service tailored to individual
situations.
Please call our helpline if you believe this applies to you
(01929 557279)
14. What if I have a large family and the bin is
not big enough?
The 240 litre wheeled bin should be sufficient for most
families provided care is taken to maximise your recycling.
Families of 6 or more can be considered for an extra
wheeled bin. Please contact the Helpline on 01929 557279 for
an application form.
15. What happens if I can’t get all my rubbish
into my bin? Can I leave extra bags of rubbish and pile the
bin high so the lid doesn’t close?
We will only empty bins that have the lid closed; a part open
lid can obstruct the vehicle’s lifting equipment. Only
wheeled bins will be emptied and any other rubbish will be left
behind. This may seem a bit harsh but it is vital if we are
to maximise recycling, reduce the amount of rubbish we dispose of
at the landfill site, and retain the benefits to the environment by
reducing waste. Our research tells us that the vast majority
of homes will be able to get all their rubbish in the wheeled bin
we provide, but larger households will be considered for an extra
bin if requested, Please contact the Helpline on 01929 557279 for
an application form.
16. What if my bin is too heavy?
The wheeled bin manufacturers recommend, for health and safety
reasons, that not more than 50kgs of waste is put into the
bin. The lifting mechanisms on the vehicles are consequently
set not to lift bins that are heavier than this. Normal
domestic refuse will not weigh this much. Soil, concrete and
large metal items etc should not be put into the wheeled
bins. Heavy items of domestic waste can be taken to the
nearest Household Recycling Centres at Panorama Road, Swanage and
Westminster Road, Wareham.
17. If my wheelie bin is full what do I do with
any left over waste?
Firstly, please ensure that there are no recyclable materials
in the bin. If you have a large amount of waste make
sure that you get the decomposable (for example food or disposable
nappies) waste into your bin and keep the remainder until your next
collection or take it to the nearest Household Recycling Centre at
Panorama Road, Swanage or Westminster Road, Wareham. You can
also telephone the Helpline on 01929 557279 to discuss your current
situation.
18. What if I need an extra wheeled
bin?
If you feel you require additional capacity let us know.
We will send you a Waste Minimisation leaflet. If you still
feel that you are unable to manage contact the Helpline on 01929
557279 to discuss your current situation.
19. Won’t there be problems with smells and flies
in my wheelie bin over the two weeks between collections in the
summer? Isn’t it a health hazard to leave rubbish uncollected
for so long?
No, this is not a health hazard. By handling your waste
responsibly and wrapping food waste, you will prevent smells and
soiling. If you so wish you can place newspaper in the bottom
of the wheeled bin before use and after it has been emptied.
This will help soak up any moisture and will fall out when the bin
is next emptied.
There should be no environmental health problems arising from
rubbish left for two weeks, providing basic precautions are
taken. Only a small proportion of your waste will start to
rot during this period, and when contained in a wheeled bin with
the lid closed there will be no problem of flies or smells.
It is always a good idea to over-wrap in a carrier bag any rubbish
that is likely to rot and thereby avoid dirtying the bin
unnecessarily.
Smells can be minimised by:
- Rinsing out milk cartons/yoghurt pots etc
- tTying up refuse securely in plastic bags (supermarket
bags are ideal) and double bagging things like meat waste
You may wish to occasionally use disinfectant or a bin
deodoriser product. Alternatively you can use one of the
local wheeled bin washing companies. By taking the basic
steps outlined above your bin can be kept clean with only very
occasional attention. To clean the inside of your wheeled bin
just lie it down and swill out with water.
If possible store your bin out of direct sunlight and away
from open kitchen windows.
20. So what can I do with my kitchen
waste?
The best use for your kitchen waste is in a home composter
which can take most of your kitchen scraps including vegetable
peelings, tea bags, egg shells and coffee grounds. Other food
waste should be well wrapped and placed in your wheeled
bin.
Home Composting Bins - new compost bin offers to follow in the
New Year
21. What about animals (dogs/cats/foxes/seagulls)
foraging in my waste?
One of the major reasons for initially introducing wheeled
bins was to stop animals ripping bags of waste apart whilst they
are being stored or put out on the streets on collection
days. A wheeled bin with a closed lid is secure from animal
attack and makes a dramatic reduction in litter
- animals are far less likely to invade your bin with
the Recycle for Purbeck scheme than they did under the black
bag scheme.
Links:
Contacts:
Recycling Helpline 01929 557 279